Household
Weekly cleaning, linens washed and pressed on site, pool water tested twice a week, garden cut to the season. Supplies get replaced before you go looking for them, and a photo report goes out on the first of every month.
Villa concierge and property management · Gustavia, St Barths
Your house is ready before you land.
11houses looked after year-round. Never twelve.
Cleaning, linens, garden, pool. We meet your flight, and the groceries are in before you walk through the door. Shutters closed and a photo report within 24 hours the moment a storm is named.
From 480 € a monthno lock-in
Hand over the keysConcept — Studio Lagon
The cap
Eleven houses, never twelve
A spot opens when an owner sells. Not before.
Eleven is how many houses a team of four can walk twice a week without ever rushing one of them. Past that, you start ticking boxes.
Your villa gets seen Monday and Thursday, off season and on. The same pair comes back all year, so they know which shutter sticks and which pump is tiring. You get a phone number, not a switchboard.
The work
What we do with your keys
Arrivals
We meet your guests at the airport, open the house, and start the air conditioning two hours ahead. The fridge is stocked from your list, or from ours if you would rather not write one. Flowers cut that morning.
Trades
Three island contractors we have worked with since 2016. Quotes come through us, line by line, and we are on site when they are. No cut on the work: you pay the contractor, not us.
The matter
What you never see
Four moves out of the week. The houses themselves stay between us.
The house
Opened, aired, cooled two hours before you.
Monday and Thursday
The linens
Washed and pressed on site. They never leave the house.
On site
The pool
Water tested, filtration read at every visit.
Twice a week
The garden
Cut to the season, not to the calendar.
With the season
June – November
Hurricane season
Six months a year your house sits empty and you are a six-hour flight away. That is where the real work happens.
The Closed Shutters protocol, hour by hour
72 hbefore
Yellow watch
The protocol starts at a yellow watch, not a red warning. We start with your house if you are the only owner off island.
48 hbefore
Furniture in
Loungers, tables, parasols, urns: anything that can fly comes inside. Papers and fragile pieces are put away.
24 hbefore
Shutters and panels
Shutters closed, panels fitted, water and power cut. Count eight hours for a four-bedroom villa. Those eight hours are ours.
24 hafter
Photo report
A full photo report, your insurance file assembled by us, contractors booked before the whole island fights over them.
You have nothing to do. That is exactly what we sell you.Hand over the keys
The owners
Two hurricanes in eight years. The second time, I had the photos before my insurer picked up.
They turned down my second house. I took it badly, then I found it reassuring.
Since 201611 houses4 people4.9 / 5 from 23 reviews
What happens next
Handing over the keys
It starts with a visit. An hour at the house, without you if you are off island, and a written account of what we found — including whatever the last manager let slide. If we take the house, the first month is billed after, not before.
From 480 € a month for a two-bedroom villa, routine upkeep included. Pool, garden and arrivals are priced separately once we have seen the place. No lock-in: one month’s notice, on your side and ours.
We answer everyone. We do not take everyone.
Or call 0590 00 00 00, Monday to Friday, 8 a.m. – 5 p.m.
Showcase site: nothing is actually sent.